Annex 3 - Conditions from a hearing
1. CCTV
The licence holder shall comply with the following requirements concerning the use of CCTV at the premises.
Operation and Storage
A recording CCTV system that captures images from the main entertainment areas must be fully operational whilst licensable activities are taking place.
The recording equipment shall be stored and operated in a secure environment with limited access, to avoid damage, theft, unauthorised viewing and maintain the integrity of the system.
A record shall be kept of any access made to information held on the system.
The system will be serviced at twelve monthly intervals and maintained to a standard that is acceptable to the police licensing department responsible for the area.
The system clock shall be checked regularly for accuracy taking account of GMT and BST.
Digital systems shall have sufficient storage capacity for 31 days evidential quality recordings.
The images produced will be date and time stamped.
A notice will be displayed at the entrance to the premises advising that CCTV is in operation.
An additional recording CCTV camera shall be installed and fully operational whilst the venue is open to the public to cover the area immediately outside the front of the premises at the main entry / exit doors.
Access
It is important that the Police are able to access data from the systems quickly and easily and therefore provision shall be made for someone to have access to the secure area and also be able to operate the equipment at all times.
Ensure all operators receive training from the installer when equipment is installed and that this is cascaded down to new members of staff.
Have a simple operator’s manual available to assist in replaying and exporting data (particularly important with digital systems) and to produce images to the police for the purpose of the detection of crime as long as the request is lawful and complies with the data protection Act.
2. WRITTEN POLICIES
Written policies on the ejection of customers and the refusal of entry of customers shall be implemented following agreement with the Police licensing department responsible for the area.
A bar staff refusals register shall be implemented and maintained at the premises and made available on request to police officers or authorised Officers of EHDC.
A written policy on how the venue will tackle and deal with drugs and drug prevention shall be implemented following agreement with the Police licensing department responsible for the area.
3. REFUSALS BOOK
A written log shall be kept of all refusals including refusals to sell alcohol. The Premises Licence Holder shall ensure that the refusals log is checked, signed and dated on a weekly basis by the store manager/manageress.
The refusals log will be kept and maintained at the premises and will be available for inspection immediately upon request by Hampshire Constabulary and any responsible authority.
The record of refusals will be retained for 12 months.
4. STAFF TRAINING
Before commencing their duties all new staff shall receive information and training concerning the sale of age-restricted products. This training shall cover their legal responsibilities and action to be taken in the event of suspicions being aroused that someone is purchasing or attempting to purchase an item under the legal age. All employees will sign a letter to acknowledge that they have completed this training and have understood their responsibilities on this area. This training should be reviewed and updated at reasonable intervals.
5. CHALLENGE 25
There will be a Challenge 25 policy operating at the premises. Challenge 25 means that the holder of the premises licence shall ensure that every individual, who visually appears to be under 25 years of age and is seeking to purchase or be supplied with alcohol at the premises or from the premises, shall produce identification proving that individual to be 18 years of age or older.
Acceptable identification for the purposes of age verification will include a driving licence, passport or photographic identification bearing the “PASS” logo and the person’s date of birth.
If the person seeking alcohol is unable to produce acceptable means of identification, no sale or supply of alcohol will be made to or for that person.
‘Challenge 25’ posters shall be displayed in prominent positions at the premises.
6. PUBWATCH
The premises licence holder shall ensure that a representative of the premises (whenever possible the DPS) attends regular pub watch meetings or meetings of any similar scheme, so long as such a scheme is in existence and welcomes participation of the venue representative.
The DPS or their representative shall ensure that descriptions of disorderly/banned individuals are circulated to other licensed venues via the Pubwatch or similar scheme. The DPS will work in cooperation with Hampshire Constabulary and other licensed venues by refusing entry to any person who has been included on the 'banned list.
7. SIA NUMBERS
From 21:00 until the close of business On Friday and Saturday and on the days that non standard timings, as detailed within the premises licence schedule, are being utilised, 2 SIA registered door supervisors will be employed at the premises. This number is to include only frontline door supervisor SIA staff who are employed solely on door supervisor / security duties, i.e. safety and security at the venue.
8. SECURITY GENERAL
At least one female SIA licensed door supervisor should be available if female customers are to be the subject of searches. (There is no requirement for the venue to employ female security staff.)
All persons who are frontline door supervisor SIA registered and whose position or role profile is solely security at the venue, shall wear a fluorescent and/or a reflective orange tabard, clearly marked security at all times.
All front door refusals are to be recorded promptly, including the reason i.e. too intoxicated, barred suspicion of drugs etc.
If a person is ejected from the venue by a member of staff, a record must be made of the incident including details of the staff members involved and a summery of the circumstances. This must be completed as soon is practicable but prior than the end of that persons shift.
A nominated member of security shall be positioned at the entrance / exit doors and shall be responsible for counting persons in and out of the venue. They shall use a device suitable for counting as approved by the police licensing department responsible for the area. As such, an accurate number of persons in the venue must be known at all times the venue is operating under its premises licence. This number is to include staff.
At the terminal hour of operation, the licence holder shall ensure that adequate numbers of door supervisors are employed to assist with the management of customers leaving the venue as well as those remaining in the vicinity of the premises. 2 members of door staff are to patrol the vicinity of the venue for 15 minutes after closing, to assist with safe dispersal from the area. The door staff are to be identified by wearing high visibility tabards as used during normal door staff duties.
9. SECURITY REGISTER
The licence holder shall maintain a duty register giving details of each and every person employed in the role of a security/door person and shall provide upon request by any Police Officer (as long as the request is lawful and complies with the data protection Act), the following details:-
(a) The licence number, name, date of birth and residential address and
telephone number of that person;
(b) The time at which he/she commenced that period of duty, with a signed
acknowledgement by that person;
(c) The time at which he/she finished the period of duty, with a signed
acknowledgement by that person;
(d) Any times during the period of duty when he/she was not on duty;
(e) If that person is not an employee of the licence holder, the name of the
person by whom that person is employed or through whom the services of
that person were engaged;
(f) The register shall be so kept that it can be readily inspected by an
authorised officer of the Council or Police Officer;
(g) The duty register shall comprise of a bound, consecutively page-numbered
book and the licence holder shall ensure that this register is kept in a
secure environment in order to prevent unauthorised access or alterations
to same.
10. All doors and windows shall remain closed, after 22:00 hours daily, except for access and egress.
11. Prominent and clear notices shall be displayed in the premises at the exit to ask customers to leave the premises quietly.
12. A lobby formed of two sets of double doors shall be installed at the main
entrance. The outer set of doors shall be closed after 22:00hrs daily. Both sets of doors shall have self closers, that shall be installed and maintained as per the manufacturers instructions. Details of the lobby shall be submitted to Environmental Protection for approval in writing before any works take place.
13. Live music shall take place after 23:00 hrs on no more than 5 occasions in a calendar year.
14. There shall be no external heating installed in the rear external area.
15. No drinks shall be taken outside outside into the external seating area after 22:30.
16. No more than 20 people shall be in the external seating area after 22:30.
17. No patrons except for disable persons shall use the rear gate to the external area for access and egress, unless in an emergency.
18. Provisions for cigarette disposal at the main entrance shall be installed before the first use of the premises.
19. No deliveries shall be made between the hours of 20:00 and 08:00.
20. No waste collections shall take place between the hours of 19:00 and 07:00.
21. No glass disposal or sorting shall take place externally between the hours of 21:30 and 08:00.